Privacy Policy

1. IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER

Responsible for the processing of personal data collected and processed through the website www.kidolphin.com (the "Website") is Oskar Luxury S.L. (hereinafter "The Company"). This Privacy Policy will also apply to sales made and services provided through our e-commerce platforms and stores.

The Company is a company registered in the Mercantile Registry of Madrid in Book 335, Section 1º, Page M-685086, with the tax identification number B-88235593 and with registered office at c / Gran Vía, 59 - 28013 Madrid (Spain).

2. CATEGORIES OF PERSONAL DATA PROCESSED, LEGAL, BASIS, AND PURPOSE OF PROCESSING 

Depending on the specific services provided by the Site and that you use, the choices you make and the configuration of your terminal (with respect, in particular, to cookies and other trackers), the personal data about you that The Company collects and deals may include: last name, first name, email address, postal address and telephone number, photos of you (subject to your prior and explicit consent), your bank account details for online sales, purchases made, purchase preferences and lifestyle interests, hobbies, profession/sector, anniversaries, navigation patterns, as well as connection records. This personal data will be collected and processed with your explicit consent, in our legitimate interest,

Oskar Luxury S.L. will collect and process your personal data under the legal bases mentioned below to fulfill the following purposes:

  • Legitimate interest:

- to answer the questions you send through the Contact form ;

- to allow you to create a personal space in "My account" and thus buy our products online;

- to ensure the security of online transactions, to avoid fraud and payment defaults (see the Terms and Conditions section for more information);

- to manage and optimize the customer relationship with you;

- to make statistics; and

-to comply with our legal and regulatory obligations.

  • Execution of a contract signed with you:

- to manage any order you make online and the corresponding order deliveries, as well as the applicable guarantees or any questions you may have raised regarding the purchase of any of our products;

  • Your prior and explicit consent:

- In case you are not yet a The Company customer, we will request your prior and explicit consent to send you information electronically (eg email, WhatsApp,) about our offers, news, and events ( including newsletters, invitations, and other publications). When we send you information through electronic means such as WhatsApp, for direct marketing purposes, your personal data will also be processed in accordance with the specific privacy policies of these third parties. Therefore, you should consult the specific privacy policies of these third parties for information on how they process personal data.

 

3. RECIPIENTS OF PERSONAL DATA

In general, your personal data will not be transferred or accessible to any third party. However, The Company may disclose your personal information to the following recipients:

  • Business partners: The Company may disclose your personal data to business partners that provide services to The Company or cooperate with us. These business partners generally operate as responsible for the processing of independent data and are responsible for complying with applicable data protection laws. Consult their respective privacy notices for more information on how they treat personal data;

 

  • Service providers: We may disclose your information to the service providers we have hired (as treatment managers) to perform services on our behalf. These service providers are contractually prohibited from processing or disclosing your personal data, except when necessary to provide services on behalf of The Company or to comply with applicable legal requirements; and

 

  • Finally, The Company may disclose your personal data to third parties if the law, a regulatory provision or a judicial resolution requires such disclosure, or if this disclosure is necessary to guarantee the protection and defense of The Company's rights.

4. INTERNATIONAL TRANSFERS OF PERSONAL DATA

The recipients of your personal data may be located abroad, even outside the European Economic Area. Any transfer of your personal data outside the European Economic Area will be subject to the execution of the Contractual Clauses of the European Commission in accordance with the applicable data protection laws and regulations.

For more information on how your personal data will be disclosed to recipients abroad, contact us by writing to info@kidolphin.com. You can also contact us for more information on the protection measures we implement at Oskar Luxury S.L. to ensure adequate protection of your personal information when it is transferred as mentioned above.

 

5. RIGHTS

In accordance with the applicable data protection laws and regulations, you have the right to request access, rectification or cancellation of your personal data, or the restriction of the processing, and to oppose such treatment, as well as the right to the portability of the data to the extent applicable.

You can also object to the use of your Data to create your customer profile; In this case, you will no longer benefit from personalized ads, offers, and services. In addition, you have the right to withdraw your consent regarding the delivery of marketing and advertising materials through electronic means and the creation of the profile based on your preferences, including the use and/or combination of external sources.

These rights can be exercised directly with The Company by contacting us through the following email address: info@kidolphin.com; or by sending a letter by postal mail to c/ Fernández 7 - 5ª Planta, 28027 Madrid (Spain). You may be asked to provide proof of your identity.

In addition, you can request at any time that we stop sending you information about our offers, news, and events through the hypertext link assigned for this purpose in each email we send you. You can also contact us by mail by writing to c/ Fernández 7 - 5ª Planta 28027 Madrid (Spain).

You also have the right to file a complaint with the relevant supervisory authority if you believe that the processing of your personal data violates the applicable data protection laws (https://edpb.europa.eu/about-edpb/board/members_en).

 

 

6. DATA RETENTION PERIOD

The Company will not keep your personal data for longer than necessary to fulfill the purposes for which such personal data is processed, or is required or permitted by law.

Your personal data collected and processed in the Contact section of the Site will only be stored and processed during the management of your request. They will later be deleted.

If you decide to create a customer account, your personal identification data will be kept as long as the account is active and not closed. You can close the account at any time. Your request will be processed immediately or, if there is a pending order, as soon as it has been completely executed. If the account remains inactive for six (6) years, The Company will contact you to find out whether or not you want to keep it. If you do not want to keep it, the account will be closed and your personal data will be destroyed as soon as legally possible.

Your personal financial data will be kept securely for as long as necessary for order confirmation and payment, and subsequently destroyed immediately. In the event of non-payment, your Data will be kept throughout the incident management and, subsequently, for a period of three (3) to six (6) years, depending on the severity of the incident.

The personal data used in order to send you information about the offers, news, and events of our parent company will be kept for a period of six (6) years from the date they were collected or from your last contact with Oskar Luxury S.L. When this deadline expires, The Company will be able to contact you to find out if you want to continue receiving information about offers, news, and events. Your Data will be deleted within a maximum period of one (1) month after any request you make to unsubscribe.

Finally, the connection records that are collected, subject to your consent, that use cookies and other trackers implemented on our Site, will be kept in accordance with the applicable laws and regulations for a period of time not exceeding twelve (12 ) months. For more information, see our Cookies policy.

 

7. CONTACT DATA OF THE DATA PROTECTION DELEGATE (DPD)

If you have any questions about the collection and processing of your personal data by Oskar Luxury S.L., contact The Company data protection delegate by sending an email to info@kidolphin.com

 

8. CHANGES TO THIS PRIVACY POLICY

We may periodically update this Privacy Policy. In this case, we will publish the updated version on this Site. We recommend that you periodically review the Privacy Policy so that you are duly informed about our privacy practices.