Terms and Conditions

OWNERSHIP AND IDENTIFICATION  

At the end of the purchase procedure, you will be asked to press the "Payment" button, which will confirm your order. Upon confirmation, your order will be sent to the Kidolphin website for processing. Your order may not be modified or canceled except in accordance with the Terms and Conditions of Sale or with the provisions established in Spanish law. The confirmation of your order will mean the acceptance of all the Terms and Conditions of Sale. You will be sent a summary notification of the main order details by email.

Any data recorded by the website www.kidolphin.com will serve as proof of the transactions made between Oskar Luxury S.L. (hereinafter "The Company") and its customers.

In the event that any discrepancy arises between The Company and any of its clients in relation to a transaction made on the website www.kidolphin.com, the data recorded by The Company will be considered as irrefutable proof of the transaction they contain. The risks (specifically the loss, theft or damage) related to the products delivered will be assumed by the buyer from the date of delivery.

The purchase of any product through the Official Online Store of Kidolphin.com is subject to these Terms and Conditions of sale. The offeror is Oskar Luxury S.L. (The Company), registered in the Mercantile Registry of Madrid in Book 335, Section 1º, Page M-685086, with the tax identification number B-88235593 and with registered office at c/ Gran Vía, 59 - 28013 Madrid (Spain).

The Company may update these Terms and Conditions of Sale at any time. You can check the most up-to-date version of the General Terms and Conditions of Sale at any time by clicking on the link entitled "Terms of sale". To place an order through the Kidolphin.com Online Store, it will be necessary for you to accept the Terms and Conditions of Sale in force at the time of placing the Order.

APPLICABLE LAW, JURISDICTION, AND DISPUTES

These General Conditions of Sale are governed by Spanish legislation.

The European Commission offers a platform for online dispute resolution, which can be found at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES . KIDOLPHIN does not participate nor is it obliged to participate in any dispute resolution procedure before an alternative consumer litigation resolution entity within the meaning of Law 7/2017, of November 2, which incorporates the Spanish legal system into Directive 2013/11 / EU, of the European Parliament and of the Council, of May 21, 2013, concerning the alternative resolution of consumer disputes, and Regulation (EU) No 524/2013 of the European Parliament and of the Council, May 21, 2013.

In the absence of a friendly settlement, the parties submit for the resolution of the conflicts to the competent courts of the place of residence of the consumer or of the place of domicile of the Company, at the choice of the consumer.

 

Both access to the website and the use of its contents are subject to the conditions contained in the Terms and Conditions of use of the KIDOLPHIN website.

In the absence of a friendly settlement, the parties submit for the resolution of the conflicts to the competent courts of the place of residence of the consumer or of the place of domicile of the Company, at the choice of the consumer.

 

LIMITATION OF LIABILITY

OSKAR LUXURY S.L. does not guarantee or state that: the www.kidolphin.com  website is free of any virus, worms, Trojan horses or other destructive materials.

PURCHASE AND SECURE PAYMENT


To purchase an item through the KIDOLPHIN Online Store, simply select “Add to Bag” on the product page and then click on the “Buy” button when you want to complete your order. You will be directed directly to the secure purchase area, where you can choose a billing address (where we will send your bill) and a shipping address (which may be different from the billing address, for example, a work address, a company, the direct address of the person you wish to receive the gift ...). In the last step of Secure Payment, you can choose between several payment options.


Kidolphin.com accepts different payment methods depending on the country of the billing address. We accept payments with:

 

  • Visa / MasterCard Visa, MasterCard, American Express, Discover, JCB, Diners y UnionPay (UnionPay not available yet)

  • Debit Card: Visa & MasterCard

  • Paypal

In some cases, after clicking on the final payment button, the page may redirect you to your bank's website and ask for an extra security key for payment with your Visa or MasterCard. This is 3D Secure, a security system developed by your bank that asks you to enter your personal password to make the purchase securely. This key for online purchases with your card is completely personal and must be provided by your bank. For more information, you can contact your bank or our Customer Service Team directly.


After receiving the payment and confirming your order, it will be automatically sent to KIDOLPHIN for processing. The confirmation of your order presupposes the complete acceptance of the Terms and Conditions of the Sale through the KIDOLPHIN Online Store. You will receive an email with the confirmation and summary of your purchase.

 
The prices of KIDOLPHIN products are indicated in Euros. The prices of KIDOLPHIN products include taxes and fees. Oskar Luxury S.L. reserves the right to change, at any time and without prior notice, the prices on the website www.kidolphin.com. However, the prices that appear at the time the consumer has made the purchase will be those considered valid.


All data recorded on www.kidolphin.com serve as proof of the transactions made between The Company and its customers. In a disagreement between the parties about a transaction made on the website www.kidolphin.com, all data recorded by The Company will be considered irrefutable proof of the transaction.

COOKIES POLICY

Cookies are small text files that are sent to the user's device by the visited web page. Cookies are stored on the hard disk of the computer, thus allowing the website to recognize the user and store certain information related to it, in order to enable or improve the service offered.

 

There are different types of cookies. Some of them are necessary to navigate the website; others have a different purpose, such as guaranteeing internal security, performing system administration and statistical analysis tasks, recognizing which sections of the website are most important for users and offering a personalized experience on the website.

 

The Website uses cookies that do not execute any program on the user's device or carry viruses on it, so there is no control over the device. The Company does not use cookies to access device information, to store data on it or to monitor the activities that are carried out. The above refers to both the user's device and any other device used to access the Website.

 

Session cookies are temporarily stored on the device and are deleted when the user closes the browser. If a user registers on the website, The Company may use cookies to collect personal data that allows him to identify that user in subsequent visits and facilitate access and registration on the Website (for example, remembering the username or nationality ) or navigation on that web page. The Company also uses cookies for system administration purposes and to offer personalized visits to the Website. The Website may contain links to other websites.

 

The Company does not have access or exercise any type of control over cookies and other tracking technologies that are used on the websites of other third parties and to which the user accesses through the Website, the availability of any content and materials that are being published or obtained through said web pages and the methods of processing related personal data; Consequently, The Company expressly excludes any liability arising therefrom.

 

The user must consult the Privacy Policy of the websites of other third parties that they access through the Website in order to know the conditions applicable to the processing of personal data since this Privacy Policy is applicable only to the Website in accordance with the above stipulated.

 

The deactivation of cookies may limit the ability to use the Website by the user and prevent the user from benefiting from all the services and services offered on the Website.

 

 

COOKIES SETTINGS 

​By accessing the site, the user accepts the use of cookies by The Company for the aforementioned uses. The user can withdraw this authorization in a clear and accessible way.

 

Most browsers accept cookies automatically, although the user can normally change their browser settings to disable this feature.

DESCRIPTION OF COOKIES

Google Analytics:

 

The website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses cookies to help analyze how the website is being used. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the U.S. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using the website you consent to the processing of your personal data by Google in the manner and for the purposes set out above.

Session Cookies:

 

They are automatically deleted when the browser is closed. They usually store an anonymous session ID allowing you to browse a website without having to log in to each page. They do not collect any information from your computer.

Persistent cookies:

 

A persistent cookie is stored as a file on your computer, and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We do not use persistent cookies other than for Google Analytics.

Recommend:

 

The website uses a product personalization tool that uses cookies to help analyze the products being viewed and bought. The information generated by the cookie will be used to provide a more personalized product offering to you.

Facebook:

 

This cookie allows us to target the advertising we do on Facebook more effectively by matching data we hold with that held by Facebook.

Apis.google.com(badge):

 

These cookies are used to gather information using Google Analytics services allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.

Wix:

Along with its marketing, analysis and technology partners, uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags, and scripts). These technologies are used to maintain, supply and improve our Services on an ongoing basis and to provide our Users and Users of their Users with a better experience. For example, thanks to these technologies, we can maintain and track the preferences of our Users and authenticated sessions the Visitors and Clients of the Web Pages, to better ensure our Service, identify technical problems, user trends and the effectiveness of campaigns, and monitor and improve the overall performance of our Service.